Shipping Policy

Thank you for choosing Zibano. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website, taking into consideration of the laws within India. Please carefully read this policy to understand the shipping process and your rights as a customer.

  1. Shipping Zones and Delivery Durations:

1.1 We offer shipping PAN India.

1.2 Delivery durations may vary depending on the destination. Estimated delivery times will be provided during the checkout process.

1.3 Zibano is not responsible for delays in delivery caused by unforeseen circumstances such as natural disasters, customs delays, or other events beyond our control.

2. Order Processing Time:

2.1 Orders are typically processed within 2 business days.

2.2 Customized or engraved items may require additional processing time. The estimated processing time for such items will be communicated during the order placement.

3.Shipping Carriers:

3.1 Zibano uses IThink Logistics to ensure the safe and timely delivery of your products.

3.2 Once your order is shipped, you will receive a confirmation email with tracking information.

4. Delivery Attempts:

4.1 Our shipping carriers will make multiple attempts to deliver the package to the provided shipping address.

4.2 If the package is undeliverable after multiple attempts, it may be returned to Zibano.

5.Order Tracking:

5.1 Customers can track the status of their order using the tracking information provided in the shipping confirmation email.

6.Address Accuracy:

6.1 It is the responsibility of the customer to provide accurate and complete shipping information.

6.2 Zibano is not responsible for orders that are lost or delayed due to incorrect or incomplete address information provided by the customer.

7. Contact Information:

7.1 For any questions or concerns regarding shipping, please contact our customer support team at info@shopzibano.com

Note: Zibano reserves the right to update or modify this Shipping Policy at any time without prior notice. Please refer to our website for the most up-to-date policy. This Shipping Policy is designed to comply with both Indian and international laws and regulations.