Return & Exchange Policy

At Zibano, we take great pride in the quality and craftsmanship of our jewellery. To ensure your complete satisfaction, please note the following policy:

  • Exchanges: We are committed to delivering products that meet the highest standards. If you discover a defect or issue with your item, please contact us within 7 days of receiving your order. We will gladly assist with an exchange for a product of equal value or help you choose a different piece.

  • Returns: Please be aware that we do not accept returns. We encourage you to carefully review our product descriptions and sizing guides before making a purchase.

If you have any questions or need assistance with an exchange, please don't hesitate to reach out to our customer service team at info@shopzibano.com. We're here to help ensure you have a delightful experience with our jewellery.

Thank you for choosing Zibano!